Privacy Policy

Version 1 · Last updated 7 May 2026

This policy explains how CETA Professional Services Limited (“we”, “us”, “our”) looks after personal data when you visit our website, get in touch with us, or work with us as a client. We aim to keep it short, clear, and honest about what we actually do.

Who we are

CETA Professional Services Limited is the data controller for personal data described in this policy. We are a company registered in England & Wales (company no. 17189274), with our registered office at 3 Meadow Court, High Street, Witney, OX28 6ER. We are not currently required to appoint a Data Protection Officer; questions about this policy can be sent to us by post at the address below.

What this policy covers

This policy covers personal data we collect through cetaprofessionalservices.com, through correspondence with prospective and existing clients, and in the course of running our business. Where we process personal data inside systems we have built and operate on behalf of a client, that client is the controller and their own privacy notice applies; this policy does not cover that processing.

What we collect

When you contact us — for example by post or, in future, by email or a form: your name, your work contact details, your employer, and the contents of your message and any later correspondence.

When we work with you as a client — in addition to the above: billing and accounting details for you and your colleagues, the access credentials and configuration we need to deliver the project (only what is needed, only for as long as needed), and the working artefacts of the engagement such as meeting notes, designs, and requirement documents.

When you visit this website — our hosting and CDN providers automatically log basic technical information when your browser loads pages: IP address, user-agent, request path, response status, and timestamp. We use this to operate, secure, and troubleshoot the site.

Cookies

This site does not currently set marketing, advertising, or analytics cookies, and we do not use any third-party tracking. Our CDN (Cloudflare) may set technical cookies that are strictly necessary for security and performance — these are exempt from consent under PECR. If we add analytics or any non-essential cookies in future, we will update this section and present a cookie notice before doing so.

How we use personal data

Legal bases

Under UK GDPR we rely on the following lawful bases:

Who we share personal data with

We share personal data only as needed to run our business and deliver our work, with providers under written agreements where applicable. We do not sell personal data, and we do not share it for advertising or marketing by third parties.

Recipient Role & purpose Personal data Location Safeguard
Cloudflare, Inc. DNS, CDN, WAF, TLS termination for this website IP addresses, request metadata US / global edge UK IDTA / SCCs
UpCloud Ltd Server hosting All data stored on or transmitted through our servers Finland / UK UK / EU adequacy
Mailgun Technologies, Inc. Outbound and transactional email Email addresses, message contents and headers US UK IDTA / SCCs
Xero Limited Accounting and invoicing Names, work contact details, billing information UK / New Zealand UK adequacy regulations
Bodle Law Limited Legal and regulatory advice Information shared in the course of seeking advice UK n/a (UK)
CETA Software Limited Affiliated company — shared back-office functions and occasional resourcing on engagements Information needed to coordinate work and run shared functions UK n/a (UK)
Subcontractors and freelancers Where we engage a third party to deliver part of an engagement, on terms equivalent to ours Only what is needed for their part of the work Varies UK IDTA / SCCs as applicable

We may also disclose personal data where required by law, court order, or to a regulator; to enforce our terms; or in connection with a corporate transaction (such as a sale of the business), in which case data protection commitments would be passed on to the acquirer.

International transfers

Where personal data is transferred outside the UK, we rely on UK adequacy regulations (for transfers to the EEA and other adequate countries), the UK International Data Transfer Agreement / Addendum to the EU Standard Contractual Clauses, or other lawful safeguards. The applicable mechanism for each provider is shown in the table above.

How long we keep data

We delete or anonymise personal data once it is no longer needed.

Security

We take reasonable technical and organisational measures to protect personal data — including TLS for all web traffic, access control on systems holding client data, vetted suppliers under written agreements, and limited retention. No transmission or storage system is completely secure; if a personal-data breach occurs that is likely to result in a risk to your rights and freedoms, we will tell you and the ICO as required by law.

Your rights

Under UK GDPR you have the right to:

To exercise any of these, write to us at the postal address shown below. We aim to respond within one calendar month and will not charge for reasonable requests.

You also have the right to complain to the UK Information Commissioner’s Office — ICO, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF; ico.org.uk; 0303 123 1113.

Marketing

We do not currently run any marketing campaigns. If we begin doing so, we will only contact people who have asked to hear from us, and every such message will include a clear way to unsubscribe.

Children

This website and our services are aimed at businesses; they are not directed at children, and we do not knowingly collect personal data from anyone under 18.

Changes to this policy

We may update this policy from time to time. The current version is always available at this URL, with the version number and last-updated date shown at the top.

Contact

Questions about this policy or how we handle personal data, by post:

CETA Professional Services Limited
3 Meadow Court, High Street
Witney, OX28 6ER, England